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Voice Calls / OBD

Vedanta Digital helps set up state of art voice calls-outbound dialing-inbound dialing systems that work seamlessly and integrate smoothly into your work flows. The Interactive voice response (IVR) and outbound dialing (OBD) work in conjunction to help you run campaigns and increase sales with robust, reliable, high performance solutions with a host of features such as:

  • Automatic dialing, redials, preview of voice calls
  • Unlimited levels, route and patch calls to agents in-house or remote agents
  • Reports
  • Define and assign dialing policies
  • Real time activation and subscription is possible
  • Support for ISDN and SS7
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